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Summary Care Record

You can now access your personal Medical Summary Record.

Your Medical Summary Record allows you to see your Allergies, Medications and Adverse Drug reactions.

You can access this by logging in to SystemOnline using your personal username and password.

Practice Based Pharmacist

We have now employed a practice based pharmacist who will assist us with our repeat prescribing.


Welcome to Park Medical Centre


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Welcome to SystemOnline. Patients of Park Medical Centre can register to use our online services which include booking appointements, ordering prescriptions and viewing your summary care record and so much more.

To register for SystemOnline, please bring a valid photo ID i.e. passport or driving licence to the surgery and fill out a registration form. We can then give you your unique username and password, which will allow you to access all of our online services.

Please see the Patient Online Guide for SystemOnline for help using the services.

Once you have registered, get started here by logging in for:

Online Appointments, Order Repeat Prescriptions, and view Summary of Medical Records.

Report on Patient Forum 24th March

A number of patients attended our meeting on 24th March to discuss the progress made with regard to the caring for the patients in The Chiswick Nursing Centre.  Two new letters were discussed, please these find below:

Letter to CCG 23 March 2015 LC.doc.

 Letter to Ganymede 23 March 2015 LC.doc

Report on Patient Forum 24th February

Over 50 patients attended the forum on the 24th February and we were able to report on some forward movement on the part of the CCG. We were particularly pleased to welcome relatives of patients in the nursing home. As before we are grateful for the sound advice and support that our patients gave us.

It is our hope to meet with the CCG shortly although no date has yet been set. We certainly hope that we will have had a meeting and something concrete to report before too long.

Please make a note of the provisional date for the next patient forum, Tuesday 24th March.

Four additional letters were discussed at the forum. A letter from the CCG and a reply from Park Medical Centre plus a short one from the CCG confirming that we will receive help from a consultant geriatrician. The other is from Ganymede Ltd, the company that runs the nursing centre. You can download these here.

Letter to David Sellers 13 2 15.

Letter to Tim Spicer February 20 2 15

Letter to David Sellers - 24 2 15.

Letter CNC to PMC 20th February 2015 

If any patient would like the full set of documents please email

We know that patients are raising your concerns in various forums and meetings around the borough and are very grateful for this. Please carry on.

Background History

The practice faces a serious challenge to our long-term ability to meet the needs of our patients. Please see the document below entitled “Statement on Nursing Homes and GP practices”. 

Statement on Nursing Homes and GP Practices.pdf

Adopted Resolution at a meeting held on 29th January 2015.

The resolution has been turned into a petition and we will be collecting signatures in the surgery. A copy of the petition is attached. We would be grateful if you could collect signatures, if you can, and bring any sheets to the meeting on the 24th.


On the 29th January we were asked to provide a model letter for Jeremy Hunt, the health minister, for you to use. This is attached. Please amend and adapt as you wish. You can email him at the Department of Health on

Letter to Jeremy Hunt

We are working very hard with the support of our patients to resolve the problems and hope for a positive result. 

We look forward to seeing you at the meeting.

Summary Care Record

You can now access your personal Medical Summary Record.

Your Medical Summary Record allows you to see your Allergies, Medications and Adverse Drug reactions.

You can access this by logging in to SystemOnline using your personal username and password.

Friends & Family Test

We are dedicated to improving the treatment you received here and we would like your feedback!

Please follow the link to complete the Friends & Family test.

Friends & Family Test

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and what the practice offers are always heading in the same direction.

(Site updated 17/08/2015)
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